Privacy Policy
Last updated: June 2026
This Privacy Policy explains how TAM Network collects, uses, and protects information when you visit our website, contact us, or discuss hosting, infrastructure, DNS, dedicated IP, migration, or managed support services.
Information we collect
We may collect information you choose to provide, including your name, email address, phone number, company name, domain names, project details, hosting requirements, support requests, and messages sent through email or website forms.
We may also collect limited technical information related to website operation, such as IP address, browser type, device information, pages visited, timestamps, referral source, and basic analytics or security logs.
If you become a customer, we may process operational information needed to provide hosting or infrastructure services, such as DNS records, server configuration details, account contacts, billing details, domain/SSL information, incident reports, and support history.
How we use information
- Respond to inquiries, quotes, support requests, and service questions.
- Evaluate hosting, DNS, dedicated IP, migration, security, or infrastructure needs.
- Provide, maintain, monitor, secure, and improve websites, servers, domains, and related services.
- Communicate about proposals, service updates, maintenance windows, incidents, renewals, and administrative matters.
- Protect our website, systems, customers, and visitors from abuse, fraud, spam, security threats, or unauthorized access.
- Maintain records, comply with legal obligations, and enforce applicable agreements.
Hosting and infrastructure data
As a hosting and infrastructure provider, TAM Network may handle technical data necessary to operate customer environments. Depending on the service, this may include server logs, DNS records, SSL certificate details, IP address assignments, uptime-monitoring data, backups, configuration records, and diagnostic information.
Customer content remains the responsibility of the customer. We access customer environments or content only as needed to provide requested services, troubleshoot issues, maintain security, comply with law, or as otherwise authorized by the customer.
Cookies and analytics
Our website may use basic cookies, analytics, security tools, or CDN logs to understand site performance, prevent abuse, and improve the visitor experience. You can control cookies through your browser settings, though some features may not work as intended if cookies are disabled.
Sharing and service providers
We do not sell personal information. We may share information with trusted service providers and infrastructure vendors that help us operate our website, deliver hosting services, process communications, provide DNS/CDN/SSL functionality, monitor uptime, manage billing, or support security.
We may also disclose information when required by law, to protect rights and safety, to investigate abuse, or in connection with a business transaction such as a merger, acquisition, or asset transfer.
Data retention
We retain information for as long as reasonably necessary to respond to inquiries, provide services, operate and secure infrastructure, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Log and backup retention periods may vary based on the service, security needs, and operational requirements.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No internet transmission, hosting environment, backup, or storage system can be guaranteed completely secure.
Your choices
You may request access, correction, deletion, or limitation of your personal information by contacting us at support@tamnetwork.com. We may need to verify your request and may retain information where required for security, legal, billing, or operational reasons.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.