Terms of Service

Last updated: June 2026

These Terms of Service describe the general terms for using the TAM Network website and for discussing or requesting hosting, infrastructure, DNS, dedicated IP, migration, and managed support services. Any paid or managed service will be governed by a separate written proposal, order form, statement of work, service agreement, or invoice terms if one is provided.

Website use

This website provides general information about TAM Network services. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit malicious content, scrape or overload the site, or use it for unlawful purposes.

No automatic engagement

Submitting a contact form, sending an email, or discussing a project does not create a customer relationship, service agreement, confidentiality agreement, service-level commitment, or obligation for TAM Network to provide services. Work begins only when both parties agree to the applicable scope and commercial terms.

Service scope

TAM Network may provide services such as website hosting, VPS or cloud hosting, dedicated IP address planning, DNS configuration, domain migration, SSL/TLS setup, CDN configuration, monitoring, backups, infrastructure review, and related support. The exact scope, pricing, timelines, responsibilities, and deliverables are defined in the applicable written agreement or proposal.

Customer responsibilities

Customers are responsible for providing accurate information, maintaining rights to their domains and content, keeping account credentials secure, reviewing requested changes, and complying with applicable laws. Customers are also responsible for the legality, accuracy, security, and integrity of the content, applications, data, and services they ask TAM Network to host, configure, migrate, or support.

Acceptable use

You may not use TAM Network services, or ask TAM Network to support services, for spam, phishing, malware, botnets, credential theft, denial-of-service activity, copyright infringement, unlawful surveillance, harassment, abusive traffic, or any activity that violates applicable law or third-party rights. We may refuse, suspend, or terminate work that appears abusive, unlawful, high-risk, or harmful to our infrastructure, vendors, customers, or reputation.

Third-party providers

Hosting and infrastructure projects may rely on third-party providers such as registrars, cloud platforms, DNS providers, CDN networks, email providers, SSL certificate authorities, monitoring tools, payment processors, or support systems. Those providers are governed by their own terms, policies, pricing, uptime, and operational limits. TAM Network is not responsible for third-party outages, policy changes, account restrictions, billing changes, or service interruptions outside our reasonable control.

Uptime, maintenance, and support

We aim to design practical, reliable infrastructure, but no hosting, DNS, CDN, server, network, or software system can be guaranteed to be uninterrupted or error-free. Scheduled maintenance, emergency fixes, vendor outages, internet routing issues, attacks, configuration changes, or customer-side issues may affect availability. Any specific uptime commitment, response time, or support level must be stated in a separate written agreement.

Backups and data

Backup practices vary by service and must be agreed in the applicable scope of work. Unless a written agreement states otherwise, customers should maintain their own independent backups of important websites, applications, databases, files, credentials, and business records. TAM Network is not responsible for data loss caused by customer action, third-party failure, unsupported software, compromised credentials, or events outside our reasonable control.

Security

TAM Network uses reasonable security practices for infrastructure work, such as DNS hygiene, HTTPS, access-control review, monitoring, and sensible configuration. Security is a shared responsibility. Customers are responsible for application-level security, user access decisions, content management systems, plugins, passwords, and business processes unless those items are expressly included in the agreed scope.

Fees, renewals, and changes

Fees, payment schedules, renewals, pass-through vendor costs, and cancellation terms are determined by the applicable proposal, invoice, or written agreement. Third-party provider costs may change over time. Changes outside the agreed scope may require additional approval, time, or fees.

Website content

Website content is provided “as is” for general informational purposes. We may update, remove, or change website content at any time without notice. Nothing on this website is legal, financial, security, or compliance advice.

Limitation of liability

To the maximum extent permitted by law, TAM Network is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits; lost revenue; lost data; business interruption; loss of goodwill; or third-party provider failures arising from use of this website or services. Any liability for paid services is limited as stated in the applicable written agreement, or if no such limit exists, to the amount paid to TAM Network for the affected service during the three months before the event giving rise to the claim.

Indemnity

You agree to be responsible for claims, losses, liabilities, damages, and expenses arising from your content, domains, applications, instructions, misuse of services, violation of these terms, violation of law, or infringement of third-party rights.

Changes to these terms

We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact

Questions about these terms can be sent to support@tamnetwork.com.